The Comment Period for the Physician Payments Sunshine Act closed last week. Now everyone is waiting to see how it will play out and what will be included in the final legislation. We, at Business & Decision Life Sciences are no exception.
In addition to the “nuts and bolts” of the changes i.e. what payments are now to be accumulated, payments made to which parties, how reporting will change, etc., I think it is relevant to consider the impact of change on the organization and the people who are required to incorporate the changes into their routines. I think sometimes, the focus on the technical elements of change overshadows consideration of the impact of the changes on the people. If the impact of how the change impacts the people is not considered, success of the change can be limited.
Change experts often refer to the need to assess where the organization is in terms of readiness to make changes. I found a great tool that assesses change readiness in the form of a brief questionnaire called The Change Readiness Audit (found in The Change Management Pocket Guide which can be purchased from the authors at http://www.changeguidesllc.com/). It can be used formally as a questionnaire completed by employees or informally as a discussion tool at the management level (don’t forget that input from employees can be very different than management’s perceptions!).
This Change Readiness Audit includes questions that cover a range of sub-areas including:
· The Vision or Business Case for the change
· Engagement of resources
· Leadership involvement and commitment
· How effective will the implementation of the change be
· Sustainability of the change
As with many tools, this one can be tailored to fit a particular situation. Regardless of how it is tailored, once completed, the assessment can help to pinpoint areas that need attention in preparation for the anticipated change, including, but not limited to, those related to the Sunshine Act.
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